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Company Profile

At XcelNow, we all come to work every day because we want to solve our customer problem in our chosen area of expertise. We want to excel in what we do and we also want our customers to excel in their business!

Our Mission

To help our clients maximize life time value of their IT investment and improve their competitive advantage through improved productivity and efficiency while delivering measurable results.

Our Values & Tenet

Our values help us drive our objectives and provide us with guidelines by which we achieve meaningful results:

  • Focus & Dedication
  • Integrity & Reliability
  • Responsibility & Ownership
  • Responsive & Reactive

Our Vision

To passionately satisfy our customer IT needs through high quality service and delivering superior value to all our stakeholders.

Our work with clients is shaped by a few core principles:

  • We believe in partnerships; we think team solutions are the best solutions
  • We are professional, we are thorough, we act with integrity and we treat all clients with respect and courtesy
  • We recruit and deploy the best performers in our business to develop and deliver solutions for our clients
  • We take your challenges to heart – we make them our challenges

We Lead With Learning & Performance


Before anything else comes a passion for improving performance through learning. We start with the desired business change in mind and design solutions that have an impact. We ask our customers to judge us on the impact of our solutions - and we have great results.

We Live To Serve


Customer service is our obsession. We’re here to make our clients heroes. We work hard to understand the challenges our clients face and make them our own. We want our clients to have a great experience partnering with us – that means being honest, direct, responsive and committed. We are what our clients say about us.

We're A Quality Team


To provide a great service we need to employ great people. We have the most talented team in the business. We're focused on quality - in what we do and how we do it. They’re nice to get, but that’s not why we do it. We do it to get results for our clients.

We Stir Things Up


We constantly explore new ideas and ways of doing things. We are always pushing the boundaries. We also invest heavily in research and innovation; and share the results.

Our Skills and Expertise

Service Desk Modernization (SDM) Practice


XcelNow SDM practice brings a unique combination of expertise in: technology, service Management domain, leading Machine and Cognitive learning platforms along with deep understanding of the market trends and metrics.

XcelNow domain expertise spans the area of ITSM, Telecom Service Management, Field Service Management, HR Service management and Financial Industry Service Management.

Workflow, BPA


We have delivered scores of turnkey solutions and products utilizing Workflow and Business Process Automation technology. Our solutions spread across several industry and business process. We have proven expertise in delivering solutions using popular platforms like Remedy Action Request System (ARS),, ServiceNow platform, Open sources platforms like jBPM, Bonitasoft, Activity. Our expertise include delivering On-Premises and Cloud based (Private and Public) solutions.

EAI, B2B Integration


We have worked on over 100 projects serving global customers to deliver business critical EAI and B2B integration solutions. The solution involved both proprietary applications and also popular Common Off the shelf applications. We have expertise in working with industry proven Integration Middleware like Tibco, WebMethods and also utilizing Open source products like Mule, CAMEL, Fusion, IBM MQ etc.

The end goal is simple: deliver seemless application integration in a cost effective manner, meeting the business performance and reliability parameters. We have worked on projects starting from requirement gathering to solution implementation and performance testing.

Eclipse IDE


It is well acknowledged fact that Eclipse is the most popular framework for building custom IDE’s. Recognizing the need for specialized skills and competency required for a custom IDE developer, we along with our Technology Partner “ANCIT Consulting Pvt Ltd” provide various services required for product companies with proprietary Eclipse based IDE. Together with Ancit we provide various service delivery models to our customers including staff augmentation or setting up dedicated development team, support and participate in on-site mentoring projects to assist their team in the development of tools that integrate into Eclipse Platform.

Please visit for more details.

Compliance, Risk and Governance:


Today businesses globally are expected to maintain highest order of governance, transparency and compliance. Meeting these requirements on an on-going basis is a serious operational challenge. Recognizing this, we have developed several compliance solutions products addressing needs of specific industry and standard.

Since we have deep commitment to this business line, we have developed our own Compliance Framework which acts as a baseline for several compliance products. We have successful products in the area of Factory Legal Compliance, ISO-26000 (Social Responsibility), ISO 16000 (OHS), ISO 18000 (EHS). Doing it right first time and always is an essential and critical part of solving any important business issue. Out GRC solutions and expertise is well equipped address these demands.

Find out more

If you'd like to find out more about how we can work with you – please contact us at our Bangalore office (or give us a call) - we'd love to hear from you!

Ph: 80-2667 9094

Cell: 94804-28232

©  XcelNow Solutions 2016     All Rights Reserved.